No Paper Solution: building and maintaining business integrations

Understanding the need, delivering the right SOAP and REST integrations, then staying on for support and maintenance.

dev velocityintegrationssupport

Client

No Paper Solution

Timeline

Multi-phase engagement

Service

Dev Velocity

Impact

Integrations delivered and maintained over time

Project

NoPaperSolutionneededseveralintegrationstoconnectitstoolswithexternalsystems.Thechallengewasnotlimitedtotechnicaldevelopment:wefirsthadtounderstandtherealneeds,theflowstocover,andtheconstraintsspecifictoeachinterface.

Wesupportedthemonneedsanalysis,thedevelopmentofoneSOAPAPIintegration,theintegrationofanotherRESTAPIwithOffice,anOraclesystem,andthenonsupportandmaintenanceforthedeliveredworksoitcouldremainreliableovertime.

Approach

Understand the integration needs

Before building anything, we clarified the flows to connect, the data to exchange, and the business and system constraints on each side.

Build the SOAP and REST connectors

We delivered several integrations, including one through a SOAP API and another through a REST API with Office, an Oracle system.

Provide support and maintenance after delivery

Our involvement did not stop at go-live: we also handled support and maintenance for the integrations we had built.

Technical solution

We handled heterogeneous integrations, with different logic between SOAP and REST, while keeping the same objective: meet the business need and ensure stable operations.

Mastering the complexity

Functional and technical analysis of the flows to connect before development started.

Development of one SOAP API integration and one REST API integration with Office, an Oracle system.

Corrective support and maintenance to keep the integrations running after delivery.

Impact

Useful integrations, plus ongoing support.

2Core integrations delivered

2API standards covered (SOAP + REST)

1Support and maintenance phase covered

1Needs scoping completed before development