GDPR/Privacy&CookiePolicy

General Information

• Data Controller: CUB3
• Address: Carrer Pau Casals num 8 en pis, Despatx 1 Edifici Cornella 2, AD500 Andorra la Vella
• DPO Contact: contact@cub3.eu

We are available for any questions regarding data protection and encourage you to contact us if you have any concerns.

Data Collected

We only collect the following information:

• Name
• Email address
• Message sent via our contact form

This data is collected via our contact form and is necessary to process information requests from our clients and partners. We are committed to limiting the collection of personal data to what is strictly necessary to ensure a smooth and relevant interaction with our users.

Purpose of Processing

The personal data collected is used to:

• Respond to user inquiries and ensure effective communication
• Provide high-quality customer service with appropriate follow-up
• Conduct commercial prospecting actions to better inform our clients about our services

No automated decision-making or profiling is carried out using this data. All data is processed ethically and in a manner that respects user rights.

Data Sharing and Transfers

We do not share your personal data with third parties and do not carry out any transfers outside the European Union.

We ensure that your information remains strictly confidential and is used only within the framework defined by this policy.

Data Retention Period

Your data is retained:

• Indefinitely as long as the company exists if you are a long-term client and continue to interact with us.
• For 1 year in the absence of follow-up after your last interaction.

We periodically review the relevance of the retained data to ensure its accuracy and comply with regulatory retention obligations.

User Rights

Under the GDPR, you have the following rights:

• Access: Obtain a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Deletion: Request the deletion of your data when retention is no longer necessary
• Objection: Refuse the processing of your data for commercial prospecting
• Portability: Request to retrieve your data in a structured and readable format

You can exercise your rights by contacting us at contact@cub3.eu.

If you believe your rights are not being respected, you may file a complaint with the data protection authority in your country (e.g., CNIL in France), which is responsible for handling requests regarding personal data protection.

Data Security

We implement strict security measures to protect your data:

• Storing data in a database protected by advanced security systems
• Restricted access only to authorized personnel with a legitimate need
• Regular monitoring and system audits to ensure optimal protection

We take all necessary steps to prevent data breaches and ensure the integrity and confidentiality of your information.

Cookies and Tracking

We use the following cookies:

• Session cookies: Essential for the proper functioning of the site and to ensure smooth navigation
• Google Analytics: To analyze site traffic and improve the user experience

Users can accept or refuse cookies via a consent pop-up displayed during their visit. We are committed to providing clear and accessible options to manage your cookie preferences and ensure a privacy-friendly browsing experience.

Contact

For any questions regarding this privacy policy, contact us at contact@cub3.eu. We will respond as soon as possible to handle your request efficiently and provide all necessary information regarding the use of your personal data.